Restoration for thenervous systemand body.

Please provide at least 24 hours notice for any appointment change or cancellation. When an appointment is canceled or missed without 24 hours notice, we are often unable to offer that time to another client.

Cancellations made within 24 hours will result in the deposit being forfeited. For a no call or no show appointment, the deposit will be forfeited and the card on file will be charged the full price of the scheduled service. If the client has a package, the scheduled service will be deducted from the remaining sessions. MAVEN & MUSE® may also require a credit card to book future appointments so applicable fees can be charged if another late cancellation occurs.

We understand that emergencies and illnesses can arise. If you have a fever, a known infection, or have experienced vomiting or diarrhea within the 24 hours before your appointment, please cancel or reschedule your session.

Inclement weather may also require a late cancellation. We will provide as much notice as possible if the practice must close, and we ask clients to do the same. Please do not risk your safety to attend an appointment. Late cancellations caused by an emergency, illness, or inclement weather will generally not result in a missed session charge, but each situation is reviewed individually.

Please arrive 5 to 10 minutes before your appointment to complete any required paperwork and discuss intake questions with your practitioner. If you expect to be late, please call so we can do our best to accommodate you.

Appointment times are reserved for each client. Arriving after your scheduled start time may shorten your service so the session can still end on time for the next client. The full service fee will be charged, and a full package session will be redeemed, even when a session is shortened because of late arrival.

We will also do our best to begin on time. If we cause a delay, we will add time to your session when possible or adjust the service charge appropriately.

Massage therapy and wellness services are provided for relaxation and therapeutic purposes only. There is no sexual component to any MAVEN & MUSE® service.

Any sexual insinuation, joke, gesture, conversation, or request will result in immediate termination of the session and refusal of future services. The full service fee will be charged regardless of the session length. Any active package will be canceled without a refund and cannot be transferred. Depending on the behavior, a report may also be filed with local authorities.

Every client and practitioner deserves to be treated with respect and dignity. A client may ask the practitioner to stop the service at any time. A practitioner may also end a session at any time if they feel unsafe or uncomfortable.